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Applies to: Agencies

Do I have to move my client's website, forms, phone number or hosting to Votel?

No. Votel has 39 services and you do not need to switch all of them. If you or a client prefer another tool, for example WordPress or SiteGround hosting, keep it. Votel recommends adding to what the client already has to reduce friction: change a form on their site, add a chat widget to their site, or have the AI answer their existing phone number, instead of changing where their site is hosted or their phone number.

Moving a client's site often turns into a headache because they do not know the hosting login, or an old web designer set it up and nobody has their contact details. Hosting the site in your system can make a client stickier, but it is often not worth the hassle.

Look for the hooks into the business, the places where customers, leads, calls and data come from, and put Votel there. You are delivering outcomes, not changing the client's whole business.

Updated October 21, 2026More in Phone, SMS & 10DLCAll FAQs